Notice of Updates to Key Policies and Terms

Cork, Republic of Ireland – 7 January 2026 – Hub Hosting today announced upcoming updates to its core policies and legal terms governing the use of its services. The revised documents will take effect on 10 February 2026, following a 30 day advance notice period.

These updates are part of Hub Hosting’s ongoing commitment to strengthening its security posture, maintaining alignment with applicable legal and regulatory requirements, and improving transparency and clarity for customers and partners.

Policies and Documents Being Updated

Effective 10 February 2026, updated versions of the following documents will apply:

• Acceptable Use Policy (AUP)
• Security & Compliance Statement
• General Data Protection Regulation (GDPR) / Privacy Statement
• Refund and Withdrawal Policy
• Service Level Agreement (SLA)
• Terms of Service (TOS)
• Spam & Abuse Policy

Drivers Behind the Updates

The revisions reflect three primary objectives:

1. Enhanced security frameworks
Hub Hosting is implementing strengthened controls across access management, identity governance, security monitoring, incident handling, and vulnerability management to further reduce operational and cybersecurity risk.

2. Expanded legal and regulatory alignment
The updates incorporate current requirements related to data protection and privacy, security of processing, data retention, transparency, and cooperation with competent authorities, in accordance with applicable regulations.

3. Greater clarity and transparency for customers
The revised language provides more precise definitions of acceptable use, abuse prevention and enforcement processes, refund and withdrawal conditions, and service availability and support commitments under the SLA.

What Customers Should Know
Customers are encouraged to review the updated documents. Continued use of Hub Hosting’s services after 10 February 2026 will be considered acceptance of the updated terms.

Customer Support and Inquiries

For questions or clarification regarding these changes, customers may contact:

Support: support@hub-hosting.com

Legal: legal@hub-hosting.com

Hub Hosting, business division of Digital Synergy Ltd, headquartered in Cork, Ireland, offers a comprehensive suite of secure and scalable web hosting and cloud solutions for businesses worldwide. Our expertise empowers clients to establish a robust and reliable online presence, fostering global reach.

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